1. Quotes and payment

Quotes are itemized and per unit. Event rentals are paid in full at booking by card or ACH. Approved business accounts are invoiced at the start of each 28-day cycle, due within 15 days.

2. Rental period and renewal

Event rentals cover up to 7 days from delivery. Long-term rentals bill in 28-day cycles from the delivery date and renew automatically until you request pickup. The cycle in which pickup happens is billed in full.

3. Cancellation

Cancel free of charge up to 24 hours before scheduled delivery. Cancellations inside 24 hours, or after the truck has left the yard, carry a $75 trip charge. Same-day orders cancelled after dispatch also carry the $75 trip charge.

4. Site access

You provide a level, firm spot within about 15 feet of truck parking, an open gate or code, and a clear path. If the driver cannot place or service the unit because access is blocked, a $75 return-trip charge may apply.

5. Service

Long-term units are serviced once a week. A blocked or moved unit that cannot be reached is serviced on the next route day. Extra service visits are $85 per unit.

6. Damage, theft and misuse

You are responsible for the unit while it is on your property. Damage beyond normal wear, fire, graffiti, tipping, or theft is billed at repair or replacement cost. Do not move units yourself; ask and we will move them on a service visit.

7. Ground and property

Trucks stay on pavement or firm ground. Tell us about septic systems, sprinkler lines, buried utilities and soft areas before delivery. We are not responsible for damage to unmarked underground lines or to surfaces you direct us onto.

8. Pickup

Event units are picked up the next business day after your event. For long-term units, call or text at least 1 business day before you want pickup.

9. Weather

Severe weather can delay delivery or service. We call you if a route changes.

10. Questions

Call (603) 956-9760, Mon–Sat, 7:00 AM–6:00 PM.

Rental Terms and Cancellation Policy